Heels

Always free shipping across Canada — no exceptions.

Every order is carefully packed and shipped with Canada Post within 24–48 hours.

No hidden fees, no minimum spend — just effortless delivery straight to your door, completely free.

You’ll receive a tracking link as soon as your package is on its way.

Not completely satisfied? No problem!

You can return your order within 30 days of delivery.

Just send us an email at: info@florenceandmae.com, and our team will help you right away.

Please note that the return shipping costs are the responsibility of the customer.

To maintain the exceptional quality of our garments, we recommend hand washing only.

This helps the fabrics retain their original look and feel, allowing you to enjoy the luxurious materials for much longer.

Have a question or need some advice?

Don’t hesitate to reach out — we’re here to help and support you.

Email: info@florenceandmae.com

Mon – Fri: 9:00 AM – 5:00 PM

Sat – Sun: 10:00 AM – 5:00 PM